privacy policy

Scope

This Policy is between the Users of this Website/App and Tandoorigrill, the owner and provider of this Website/App. It specifies the use of any and all data collected by us in relation to your use of the Website/App and any Services or Systems therein.

Definitions and Interpretation:
The meaning for terms used are as below:

"Account" means collectively the personal information, payment Information and credentials used by Users to access Material and / or any communications System on the Website/App.

"Content" means any text, graphics, images, audio, video, software, data compilation and any other form of information capable of being stored in a computer that appears on or forms part of this Website/App.

"Cookie" means a small text file placed on your computer by Tandoorigrill when you visit certain parts of this Website/App. This allows us to identify recurring visitors and to analyse their browsing habits within the Website/App. Further details are contained in section 8 and sub-section 1 of this policy.

"Data" means collectively all information that you submit to the Website/App. This includes, but is not limited to, account details and information submitted using any of our services or systems.

"Service" means collectively any online facilities, tools, services or information that Tandoorigrill makes available through the Website/App either now or in the future.

"System" means any online communications infrastructure that Tandoorigrill makes available through the Website/App either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.

"User" / "Users" means any individual third party that accesses the Website/App and is not employed by Tandoorigrilland acting in the course of their employment. and

"Website/App" means the website/app that you are currently using (www.Tandoorigrill.ca) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
What Do We Collect
1. Without limitation, any and all of the following Data may be collected:
  1. Name
  2. Date of Birth
  3. Gender
  4. Job Title
  5. Profession
  6. Contact information – email, telephone etc.
  7. Demographic information – postal code, preferences, interests etc.
  8. Financial information – credit/debit card numbers etc.
  9. IP address (automatically collected)
  10. Web browser type and version (automatically collected)
  11. Operating system (automatically collected)
  12. A list of URLS – referring site, activity on this Website/App, exit to site, etc. (automatically collected)
  13. Cookie information (Section 8 below)
Why Do We Collect Data
1. Any personal Data you submit will be retained by Tandoorigrillfor as long as you use the Services and Systems provided on the Website/App. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 5 years.
2. Unless we are obligated or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
3. All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 10 below.
4. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website/App. Specifically, data may be used by us for the following reasons:
  1. Internal record keeping
  2. Improvement of our products / services
  3. Transmission by email of promotional materials that may be of interest to you
  4. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the Website/App.
How Can user Request Data Deletion
1. You can request your data to be deleted anytime by:
  1. Sending us an email on the official address
  2. Reaching out to our designated staff members thorough any other communication channel
  3. Your data will be deleted within the duration of 35 days after your verification.
Third Party Websites and Services:
1. Tandoorigrill may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Website/App. Any Data used by such parties is used only to the extent required by them to perform the services that Tandoorigrill requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
Changes of Business Ownership and Control
1. Tandoorigrill may, from time to time, expand or reduce it’s business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where relevant to the division under status change, be transferred along with that division. However, the new owner or newly appointed controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you and will be responsible for the protection and safekeeping of the data.
2. In the event of any Data submitted by Users being transferred in such a manner, you will not be contacted in advance and/or informed of the changes. When contacted, you will be given the choice to have your Data deleted or withheld from the new owner or controller.
Controlling Access to your Data:
1. Wherever you are required to submit Data, you will be given the options to restrict our use of that Data. This may include the following:
  1. Use of Data for direct marketing marketing purposes.
  2. Sharing Data with third parties.
Your Right to Withhold Information:
1. You may access certain areas of the Website/App without providing any Data at all. However, to use all Services and Systems available on the Website/App you may be required to submit Account information or other Data.
2. You may also restrict your internet browser's use of Cookies. For more information, see section 8.4 below.
Cookies
1. Tandoorigrill may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 of this Policy.
2. A Cookie is a small file that resides on your computer's hard drive and often contains an anonymous unique identifier and is accessible only by the Website/App that placed it there, and not by any other sites.
3. You may at any time decide to delete the Cookies. Though this would not in any way stop you from accessing the Website/App, it may however, result in loss of any and all information that may enable you to access the Website/App more quickly, seamlessly and efficiently.
4. You can at your discretion at any time choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details, please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Website/App.
Accessing your own Data
1. You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
2. You also have the right to ask us for a copy of your personal Data on payment of administration and processing fee.
Security
1. Data security is of great importance to Tandoorigrill and to protect your Data we have put in place necessary and suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
How to control the use of cookies
1. You are not obligated to accept Cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use. You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites/apps will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience. There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.
How to contact us
1. You can contact us at any time if:
  1. You have questions or comments about this Privacy Statement.
  2. You wish to access or correct inaccuracies in our records of your personal information.
  3. You have a complaint about how we have treated your personal information.